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POS SYSTEM IN SINGAPORE

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Singapore is home to a large number of industries and businesses, thus it is crucial for your company to have that competitive edge among many other strong competitors by always staying up to date, being innovative, and be in the top performance all the time. The ease of doing a transaction can be a plus mark for a potential customer when she/he want to decide which merchant they will go to buy their desired products. Furthermore, having a program where you can give loyalty points at the point of transaction for a member or customer can also attract them to buy more of your products. All of this things can be achieved if you own a good POS System in your company.

That being said, we can help you in providing the best POS system that is suitable for all your business needs which can positively boost your business performance and growth in the market.

POS SYSTEM DEFINITION

Many people still unfamiliar with the term of “POS” and confuse it with ordinary cash register system, so what is the exact meaning of POS? Point of sale (POS) can be defined as the time and place where a customer buy your product or services and do the payment transaction. Simply put, the POS system enable the transaction between customer and your company to be completed, using the POS system tools. Originally, POS system take place and serve as cash register, but nowadays its function is way beyond that of traditional cash registers. When cash registers can only function to record transaction at each station, a POS system can be utilized for many other tasks such as inventory management, adjustment of different prices, employee management, customer management, etc.

POS system can serve as the heart of the business by connecting many essential aspects of your company in one central hub to manage everyday sales transactions and operations. By having this system, you can take your business management process to the next level that will eventually bring a good progress for your business in the competitive market of Singapore.

WHAT IS POS SYSTEM CONSIST OF?

POS system is consist of software and hardware components, and these components work together to make you to run your business daily operation faster and easier. The hardware components of POS system can be varied according to your business need and POS system used, but basically these are the common physical components you can found in POS system:

  • Monitor or tablet to display the product database and other function such as sales reports, staff attendance, etc.
  • Barcode scanner to automate the checkout transaction process. Some barcode scanners can also connect with inventory management system so that it will automatically updated the item stock.
  • Credit card reader since most people nowadays buy things using cards rather than cash
  • Receipt printer to provide customers with their proof of purchase or returns
  • Cash drawer that can secure cash from the transaction.

FEATURES OF POS SYSTEM

Similar with the hardware component of POS system, the software component of POS system also can have many different features according to the business type and POS system needed for running the business. Here are several features that you can get from a POS system:

  • Checkout transaction

POS system can provide you with seamless and easy checkout experience for you clients and your staff. Coupons, loyalty points, and other promotional discount can be applied with a single touch of button, and the items can be added easily via barcode scan as well as touchscreen entry.

  • Credit card processing

POS system can automatically integrate transaction using credit card to the checkout process. By using a POS system you don’t have to run a different end-of-day charge report and reconcile tickets to sales as it has been already done for you.

  • Inventory and stock management

POS system can store essential product data including the supplier info of each product, size and color, real-time stock quantities, etc. POS system also capable to integrate inventory data with e-commerce platforms so that it can help you to manage online orders. In this case, POS system improve your ability to track inventory anywhere and anytime.

  • Centralized hub

POS system can connect sales activities conducted in several stores offline or online using a one centralized system. Therefore you have easier access to review all of your store performance anytime without having to go to each of the stores every time you want to check things such as inventory or sales report.

  • Customer management

POS system can help you to save customer data during the checkout transaction that can track every purchase and details. In this regard, you can have better understanding of whose customer paid the most, visit you the most, or what payment method they use at the time of purchase. Such information is important when you want to run a marketing campaign to your customers so that the campaign can be targeted more directly and efficiently.

  • Sales data tracking

POS systems record every sales that happened in your store in detail manner, which can provide you with array of data. This can help you in determining the peak and low season in your business so that you can make a better plan in preparing the inventory as well as the staffing for your business.

  • Staff management

POS system can provide you with tools to track the staff performance, including the attendance time and the working hours of your staff. This can help you to give better analysis who the top employee is and more accurate data when you have to pay their wages when the pay date comes.

  • Customer loyalty program

Having a customer loyalty program surely will attract your customers to prolong their relationship with your stores, as they feel more rewarded and get better services. POS system can help you to build the best loyalty program for your customers by using the data provided at the point of transactions.

GET POS SYSTEM THAT SUITABLE FOR YOUR BUSINESS

There are many types of POS system in Singapore and it varies in its service provided, budget plan, and type of hardware needed. It is important for you to know firsthand what features you need to have in your POS system so that it can run seamlessly and effectively according to your exact business requirements.

Based on the type of business industries, here are several examples of POS System that you may consider to choose:

  1. Restaurant POS Systems

The most important feature in the Restaurant POS system is the availability to accept both cash and card payments. Especially in Singapore where people love to use their credit card to do transaction, it is necessary to have a credit card integration with the POS system. Restaurant POS System can also track the sales and tax for you, so that you can make financial report with more ease. A customized POS System can also give feature of seating plan, to help you when a customer want to do reservation and making the payments for their table. Generally, restaurant POS system have tools to track inventory and food usage, so you can have better insights which ingredients need to be purchased and how much it cost.

  1. Coffee Shop / Café POS Systems

Since many orders in café usually have certain requests such as the different amount of sugar, ice, or shots in the drink, it is important to have a customized menu option in the café POS system so that you can take order based on their specific request. In addition to that, coffee shop POS system usually have a feature that is capable to save your customer preferences so that they can get their order quicker as most loyal customers already have their usual order. Eventually, your café will have better customer satisfaction and could attract more potential customers.

  1. Retail POS System

Retail POS System may include a digital scale and barcode scanner for weighing or scanning items for the ease of transactions, as the items purchased in retail stores usually in a large number with lot of customers. Retail POS system also provide several aspects that is essential in retail business such as color and size matrixing, tracking of the inventory, staff commission and schedule, gift registry, customer database, purchase orders.

  1. Small Business POS Systems

Most of small business POS systems is app based and on mobile platforms such as tablet, as it designed to be light, flexible, and cost-effective. Small business POS system can help you to manage the business easily without spending expensive cost of traditional touchscreen POS terminal that is usually owned in retail and big restaurant chain. You can still get the sales as well as inventory tracking with these type of POS system, so it definitely much better than using traditional cash register. With much affordable cost, you can have similar feature with POS system used by big industries.

If you are still confused which kind of POS system that is fit your business requirements the most, feel free to ask and contact us anytime so that we can follow up with discussion and further analysis in determining and building the best POS system for your company.

WHAT CAN WE DO FOR YOU

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